Covid-19 Pandemic Message
DA BARNES GROUP COVID-19 PANDEMIC MESSAGE
In these times of uncertainty and with the ongoing COVID-19 pandemic, DA BARNES GROUP is working to navigate these challenges as prudently as possible. While it is encouraging to see the Covid-19 case numbers dropping drastically, this pandemic has proven to be unpredictable and full of surprises. Our #1 priority continues to be the health, safety and well-being of both our staff and of our customers. We continue to mask, social distance etc. when appropriate in accordance to CDC guidelines and local government requirements.
While we are health and safety conscious, we are also committed to providing our customers with the products and services that they need and when they need them. Before the pandemic, we performed some work remotely. We are now doing even more remotely, up to 99% remotely. Let us know if any adjustments need to be made in how we fulfill your orders or how we communicate with you as we continue to work through these changes.
In the case of most hardware that might be needed such as a new document scanner, a new computer etc., we can arrange for it to be shipped to us for setup or configuration and then shipped directly to you, whether that is an office or a work from home location, ready to just plug in. We label this a Touchless Installation or "TI" and comes with remote assistance as needed.
In the rare case that a site visit is necessary, our staff will observe all recommended safety practices. We will also be asking you if there are any special protocols or procedures that your business has place. We use a “no contact” order signing and billing system.
Our vendors that produce your products or provide services directly to you have public statements on their websites regarding COVID-19 as well. I encourage you to check these out since they have helpful information.
The COVID-19 pandemic has made it necessary for an unprecedented number of people to work from home or any location they choose. Our commitment is to help you with your continuing digital transformation and building a truly distributed workforce with tools like cloud based document/records management, workflow, collaboration, legal remote electronic signatures, collaboration tools, project planning etc. Crucial business processes need to function efficiently regardless of where you are.
We agree with PSIGEN as stated in their recent blog, How to Transition to a This-Century Office:
“While it may feel as if the workplace entered an entirely different era in recent days, the changes have been underway since long before any of us knew “corona” as anything but a beach beer.”
Whether you are just beginning your paperless journey, need to migrate to the cloud, or just need to make some improvements, we are here to act as your resource, guide and ally. We have been there and have done that.
We will continue to monitor COVID-19 developments. Our focus will be on safely providing the best possible customer support.
Thank you to our customers, prospects, associates, contractors and team members!
For those of you who have not had the option to work from home and have continued working in order to provide essential services, a very special thank you for your risk and your labors!
Take the needed precautions to stay safe and be patient! This pandemic had a beginning and this pandemic will have an end. Join me in looking forward with anticipation to a Post Covid-19 Global Renaissance!
Douglas A. Barnes
President, DA Barnes Group, LLC
Last updated: July 14, 2022